Reviews
For several years I have experienced such rude treatment from one of your receptionist that I refuse to tolerate it any longer. Each time I try to make a appointment to the gp they are not helpful and very rude members of staff .
They need to have a customer service training . If they continues to have this attitude, I will move my family to another Gp.
Addison rd was mums surgery as she lived accross the road at first but then she moved to leyton.im so glad she stayed on their books.as surgeries go i found them always helpful and swift with appointments for her.staff are able to access most things on the pc with out asking other staff.no surgeries are perfect but would give them 4 and half stars out of 5.the staff were always pretty friendly and the surgery always looked clean. Now we are out of borough but would like to thank all for mums care over the years.
Very kind staff and efficient staff, but admin and clinical. Great to have so many services on-site.
Really difficult to get an appointment even on an urgent basis. I had been trying for 5 days in a row to get an on the day appointment by calling at 8.30 and also at 2pm, There wasn't even space on the on-call Drs phone back list either on those days. When you do get in the staff are very friendly and helpful, there just aren't enough appointments to go round for everyone who needs them.
The doctors could look at the patient face to face first instead of burying their faces and heads at the computer screen- physical appearance of the patient also tells a story of illness.
Resources
Short link to review Addison Road Medical Practice: http://iwgc.net/eb9h2